Important COVID-19 Information. Please Read:
Delivery and processing times are affected for some orders. This is due to import issues, shipper issues and workforce issues affected by the Coronavirus.
- Some items (mostly metal urns) may be out of stock at this time with us having little to no notice from the manufacturers or distributors. If this is the case we will cancel your order and contact you to let you know immediately.
- Orders may experience longer shipping times of up to 2-3 additional days.
- We will not be offering expedited or overnight services at this time since UPS and FedEx has suspended those services until further notice.
- If your order will be significantly delayed (more than 5-7 days), we will reach out to you via email or phone.
Thank you for understanding and patience during these trying times.
We offer Free Ground Shipping on all products in the Continental U.S. with an estimated delivery date of 5 to 7 business days. (Holidays and weekends not included).
Our products are shipped via UPS, FedEx, USPS.
We do not ship outside the Continental U.S.
- We cannot ship to P.O. Boxes. Shipping will be delayed until we receive a proper physical street address.
*If your order has multiple items, they may ship separately.
- We do not offer expedited shipping at this time. All shipping goes out ground shipping.
Orders received by us after 12:00PM EST will ship the next business day.
Holidays observed by Shipping Companies: Orders will not be processed or delivered on these days.
*FedEx, UPS and USPS do not ship on the Monday after a Holiday that falls on Sunday.
New Years Eve – New Years Day – MLK Birthday – Memorial Day – 4th of July – Labor Day – Columbus Day – Thanksgiving Day – Day After Thanksgiving – Christmas Day
Our suppliers are mostly closed on the additional days below. Although processed by us, items may not ship on these days.
President’s Day – Ash Wednesday – Passover – Good Friday – Rosh Hashannah – Veterans Day – Hanukkah
* If engraving is ordered, add approximately 1-2 business days.
Urns and Urn Keepsakes – Approx. 5-7 business days. No weekends or holidays.
Solar Grave Lights – Up to 2-3 weeks. No weekends or holidays
Cremation Jewelry: Approx. 5-7 business days. No weekends or holidays.
Memorial Pictures – Approx. 4-5 weeks from the time we receive the photo from you. There is no rush service available and products go out via USPS. There is no signature required.
* We ship only within the Continental U.S. therefore any return shipping fees incurred by you to ship items outside the U.S. will not be refunded even if the case of product error or damage.
*Please note: A shipping charge will be added to you order if you provided an incorrect shipping address or if any necessary information is left off your order such as apartment, building or suite numbers which results in a re-delivery or return of shipment.
Cancelling an order after is has shipped: If an order is cancelled after an item has shipped – but before item has been delivered: You will be charged for the shipping charges to your location AND return shipping costs even if the order originally had Free Shipping.